Content Moderation means keeping your online community in line with your mission. Our team consists of well-trained customer service representatives, who understand the real message, and the true emotional connection behind your brand. Our expertise covers moderation of social networking profiles, chat rooms, message boards and discussion boards in accordance to your specific needs and guidelines. These can include:
- Remove offensive or copyrighted images.
- Regulation of comments and photos – blur out faces and rotate pictures.
- Remove spam and fake accounts.
- Ensure government protocols are observed.
- Advise customers about adherence to guidelines.
- Early intervention against “flaming”.
- Stimulating participation and discussion.
Did we mention we can do this in multiple languages?
VKW can help you defuse customer issues early, minimize the risk of legal liability, and avoid public relation debacles. Enjoy the freedom from more mundane tasks, so you can focus more on what you do best.